Rate Information

Rate in the Dollar

Rates for the current financial year of 2020/2021 are:

  • Minimum - $875.00
  • Differential General Rate 0.2160 cents in the dollar for the following categories
    • Residential
    • Contiguous Residential
    • Commercial – Shop
    • Commercial – Office
    • Commercial – Other
    • Industrial – Light
    • Industrial – Other
    • Primary Production
    • Other
  • Differential General Rate 0.4320 cents in the dollar for category - Vacant Land
  • NRM Levy 0.0096 cents in the dollar

Due Dates

Payment of rates can be made in advance at any time or by instalments due:

  • 1st instalment due 1 September 2020
  • 2nd instalment due 1 December 2020
  • 3rd instalment due 1 March 2021
  • 4th instalment due 1 June 2021

A separate notice will be sent thirty days before each instalment is due.

Remission of Fines and Interest

Your rates will be in arrears if they are not paid by the last day to pay. A fine of 2% will then be applied to the amount due. Every month thereafter interest (at the prescribed rate) will be charged on the total amount in arrears.

Council will consider applications for remission of fines/interest in certain extenuating circumstances. A request for wavier of fines/interest can be made by completing our online form:

Application for Remission of Fines and Interest

Coronavirus Financial Hardship Rates Relief

If you have had a loss of income due to the COVID-19 crisis and do not believe you can meet your upcoming rates payments, you can apply for a rates postponement on your rates. To be eligible to apply you must supply evidence of loss of income which occurred after 18 March 2020.

Rates can be postponed to 31 December 2020 and no penalties will apply during this period.  Payment for postponed rates can be made any time during this period but full payment will be required at the end of December.

More information and how to apply

Financial Hardship

During the Coronavirus (COVID-19) situation

Are you suffering genuine financial hardship? Please contact the Rates department on (08) 8366 4200 to discuss any of the following options. 

  • No fines or interest will be charged on rates until 31 August 2020.
  • Ratepayers can arrange to pay their rates weekly, fortnightly or monthly, based on an amount that suits their budget.  
  • Ratepayers can postpone the fourth instalment of 2019/20 and the first instalment of 2020/21 up to December 2020 without having to pay any interest.
  • Ratepayers aged 60 and over who have a seniors’ card may be eligible to postpone their rates.  

We welcome your queries before your rates fall into arrears. All enquiries are treated confidentially.

More information and how to apply

Non-coronavirus related

Council recognises that instances of ongoing financial hardship are experienced by some ratepayers despite the pressures from the coronavirus situation. We will consider applications for rates remissions where ongoing hardship can be substantiated by approved financial counsellors.

Financial Hardship Rate Relief Application


Postponement of Rates - Seniors

Ratepayers who hold a State Seniors Card (or who are eligible to hold a State Seniors Card and have applied for one) are able to apply to Council to postpone payment of rates on their principal place of residence. Postponed rates remain as a charge on the land and are not required to be repaid until the property is sold or disposed of. A minimum amount of $500, less any concession, is payable.

Information about the Postponement of Rates Scheme(PDF, 58KB)

Submit an Application for the Postponement of Rates for Seniors

Payment Arrangement/Extension

Apply for a rates payment plan

If you find yourself in financial difficulty and don’t believe you can meet your upcoming rates payment, you can apply to enter a payment plan or for an extension of time to pay.

Choose how much and how often to pay

If you wish to enter a payment plan, you must:

  • Choose to spread your payments out into weekly, fortnightly or monthly payments.
  • Start your plan within 1 month from when you submit your application.
  • You must pay the full amount before 30 June 2020.
  • You are welcome to pay more than this amount at any time during your plan.
  • Fines and interest will not apply during the period of an agreed arrangement if the payments are being met on time.

Extension of time

If you need an extension of time to pay your rates account in full, you can choose a payment date within 1 month when you submit your application. You must make a full payment on or before this date.

If you believe you need more than 1 month, we recommend you enter a payment plan.

If an extension of time is requested prior to the due date fines and interest will not apply during the period of an agreed extension.


Rates will be overdue if they have not been paid by the due date as displayed on your rate notice. After this date, additional charges will apply:-

  • a fine of 2% of the amount due will be added immediately and
  • at the end of each month thereafter, interest (at the rate prescribed in the Local Government Act 1999) will be added on any balance (including Interest) not then paid.

Fines and interest will not apply during the period of an agreed arrangement if the payments are being met on time.

Should the arrangement go into default all fines and interest will apply to the whole period of the arrangement.

If an extension of time is requested prior to the due date fines and interest will not apply during the period of an agreed extension.

What happens next?

  • We will assess your application. If approved, we will send you a confirmation email with a payment schedule within 5 business days. The payment schedule will have the due dates for your payments.
  • You do not need to wait to receive your confirmation email. You should start paying from the date you choose on your payment plan.
  • You must set up regular payments with your financial institution (using Bpay). All your payment reference details are available on your rates notice.

If you are unable to make a payment

If for any reason you are unable to make your scheduled payment, please contact us as early as possible. Failing to pay your rates payments could result in legal action and further penalties will apply.

Apply online

Rates Payment Plan Application



From 1 July 2015, the State Government has elected to replace these concessions with a single 'cost-of-living payment' provided directly to those entitled. This payment may be used to offset Council rates.

To check eligibility, contact the Department for Communities and Social Inclusion (DCSI) Concessions Hotline 1800 307 758 or at www.sa.gov.au/concessions

Council Concession

You may be eligible for a concession on your Council Rates if your rates have increased by more than 12.5% for the current financial year. Please use the online Residential Rate Capping Application form to check your eligibility criteria and apply online, or contact the Rates department on (08) 8366 4200 for further information.

Council Rebates

Certain persons/and or organisations may be eligible for a rebate, eg community groups, health and education organisations, etc. Council rebates can only be granted under criteria specified in our legislation.

Our Rating Policy(PDF, 196KB) and Discretionary Rebates of Rates Policy(PDF, 166KB) provides details of the mandatory and discretionary rebates available. Applications for rate rebates must be lodged by 1 September in each financial year. Please contact the Rates department on (08) 8366 4200 for further information.

Rate Rebate Application

Change of Address

If changing address or property ownership, you may continue to be liable for rates until your name is removed from our assessment record. Please advise any changes as quickly as possible by completing our Change of Contact Details form.

Change of Name

Please complete the Change of Name form and submit to Council.


The capital value used by Council for your property is provided by the State Valuation Office.

This rate in the dollar is then applied to the capital value (which is the value provided to Council by the Valuer General) of each individual property. This determines the rates payable for each property for that particular year. If you do not agree with the valuation of your property you can object in writing to the Valuer General within 60 days after the date of service of the rate notice.

You can lodge your objection:

Online: Department of Planning and Infrastructure

In person: State Valuation Office, 101 Grenfell Street, Adelaide SA 5000

Mail : GPO Box 1534 ADELAIDE, SA 5001

Email: Isgobjections@sa.gov.au

Fax: (08) 8226 1428

Enquiries please phone: 1300 653 345

An objection must be received in writing in order for it to be considered.

Please note payment of Council rates cannot be withheld pending the outcome of an objection or a concession application.

Submit an online objection to valuation

Objection to Land Use

Differential General Rates imposed by the Council are based on various Land Use Categories.  Should you have any reason to believe that the Land Use Category applied to your account is incorrect, you may lodge a written objection to Council outlining the grounds upon which your objection is based. Objections must be submitted to Council within 60 days of receiving this notice.

Rates are still due and payable by the due date even if an objection has been lodged. 

Submit an online objection to land use

Vacant Land Construction Rebate

If you are about to build your new family home on land rated as ‘vacant’ for the current rating year and can demonstrate that building works have substantially commenced (the concrete footings have been poured) before 30 June, you may be eligible for a rate rebate. For further information contact Council on 8366 4207.

Vacant Land Construction Rebate Application