Commonwealth Home Support Programme

The Commonwealth Home Support Programme (CHSP) has commenced, replacing the former Home and Community Care (HACC) Program. The CHSP is the entry level for Australia's aged care system for people aged 65 years and over (or 50 years and over for Aboriginal and Torres Strait Islander people) and their carers who need support to remain living independently at home.

How do I access services and programs?

Existing Clients

Existing clients using Burnside Council's HACC Program will continue to receive the same level of support under the new CHSP, unless your needs change. To access services, contact Council's CHSP on 8366 4227.

New Clients

If you have not previously received services from Burnside Council and want to access the service, please contact My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au to arrange an assessment.

How do I ensure that my services are delivered by Burnside Council?

Step 1: Call My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au

Step 2: Choose City of Burnside as your preferred provider for all services.

All CHSP services and programs are subject to eligibility screening and assessment, availability and ongoing Commonwealth Government funding.

A client contribution is applicable. For more information call 08 8366 4227.

Commonwealth Home Support Programme Documents

Home Support Program Client Information Booklet 2016/17(PDF, 976KB)
Home Support Program Client Contribution Schedule 2016/17(PDF, 370KB)
Home Support Program Fact Sheet - Advocacy 2016/17(PDF, 269KB)
Home Support Program Fact Sheet - Client Contributions 2016/17(PDF, 263KB)
Home Support Program Fact Sheet - Compliments, Complaints and Appeals 2016/17(PDF, 313KB)
Home Support Program Fact Sheet - My Aged Care (MAC) 2016/17(PDF, 324KB)
Home Support Program Fact Sheet - Privacy, Confidentiality and Access 2016/17(PDF, 312KB)
Home Support Program Fact Sheet - Rights and Responsibilities 2016/17(PDF, 301KB)

The Commonwealth Home Support Programme has 3 key programs: