Council Name

Council Service Delivery during COVID-19 (Coronavirus) conditions

From Wednesday 18 March 2020 until further notice, Council will be limiting gatherings and reducing the occurrence of face to face contact with frontline staff to reduce the risk to our residents and employees. Changes will occur to various aspects of Council’s services during this unprecedented time.

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Feedback & Requests

Contact us on (08) 8366 4200 or burnside@burnside.sa.gov.au or submit an enquiry or feedback, report an issue or request a service using our online forms below.

Enquiries

Submit an enquiry using our online form.

Feedback

If we have done a job well, we want to hear about it. We also want to know where an action by Council and/or Council's employee is deemed by you to be the cause of a complaint.

Service Requests

Lodge a service request online on topics such as traffic, bus shelters, litter bins, drainage, reserves and parks, roads, recreation, footpaths and verges, vandalism and litter, and animals, and track the progress through our Action Burnside website.

Section 270 Internal Reviews

If you are seeking an internal review of a Council decision please refer to Council’s Internal Review of Council Decisions (Section 270) Procedure.

Public Interest Disclosure

The Public Information Disclosure Act 2018 came into operation on 1 July 2019 and replaces the SA Whistleblowers Protection Act 1993.

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Civic Centre
401 Greenhill Rd,
Tusmore SA 5065

Open Hours: TEMPORARILY CLOSED to the public

Regal Theatre Temporary Closure

The Regal Theatre will be closed to the public from Wednesday 18 March until further notice. Refunds will be arranged for any tickets or previous bookings made.

Temporary Closure

Council Meetings Adjourned

All Council and Committee meetings are temporarily adjourned until further notice.

Temporary Closure

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Parks Temporary Restrictions

No events are permitted on Council premises until further notice. Clubs and Sporting Associations are asked to abide by the advice of their official professional body and the Federal Government.

Temporary Closure

Civic Centre Temporary Closure

The Civic Centre Customer Service Desk and Community Centre Service Desk will be closed from 18 March until further notice. Frontline staff will continue to deliver the call centre services via phone and email.

To assist in overcoming social isolation a Chat Line, 8366 4176, is in place for ALL Burnside residents to call if they are feeling lonely and would like someone to talk to.

Temporary Closure

Volunteer Program Temporary Closure

The Volunteer Program will temporarily cease from 18 March, with existing casual staff utilised where possible for service provision.

Temporary Closure

Commonwealth Home Support Program temporary changes to services

The Commonwealth Home Support Program will continue to provide certain essential wellbeing services. Non-essential services will cease until further notice.

Temporary Closure

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Community Venues Temporary Closure

All Council community venues, community centres and halls will be closed to the public from 18 March until further notice. No events are permitted on Council premises until further notice. Online programs may be offered in place, see below for more information.

Temporary Closure

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Changes to Events

Events are temporarily not permitted on Council premises until further notice. Many community programs are now being offered online as an alternative.

Online Programs

Temporary Closure

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Pepper Street Temporary Closure

Pepper Street Arts Centre will be closed to the public from 18 March until further notice. There will be no exhibitions or art displays during this time.

Temporary Closure

Pool Temporary Closure

The George Bolton Swimming Centre Burnside will be closed to the public from 18 March until further notice. For information regarding active memberships or swim school during this time please see 'General Information' or 'Swim School'.

Temporary Closure

Burnside Library Temporary Closure

The Burnside Library will be closed to the public from 18 March until further notice.

Temporary Closure

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